By: Sven-Olof Husmark
http://ow.ly/x2mVq
“Qmatic Healthcare are looking to bring their innovative patient experience/care pathway systems to the UK and I have a lot of faith in what Steve Williams, the Managing Director in the UK, is doing.If you’re interested in finding out more, I’d be only too happy to put you in touch with Steve, so please contact me for more details.”
Healthcare facilities of all types are under enormous pressure to provide an improved quality of care to more patients while coping with limited available resources. For hospitals in particular, public and private, this often means a stressful experience for patients and staff alike. According to Care Transition Journal 84% of healthcare leaders rank Patient Experience as a top priority.
Patient Experience has thus become a top priority for hospital leaders and in many countries payments to healthcare providers are partially influenced by how well the provider ranks in customer surveys. In the US as an example, the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey scores is tied to part of Medicare’s incentive payments to hospitals and health systems. More…
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